Delivery, Returns & Refunds
Orders Over £90+vat - Next Day Service - FREE OF CHARGE
Orders Under £90+vat - 2 Day Service - £4.50 / Next Day Service - £7.50
All Orders - Before 12 Service - £12.50
All Orders - Saturday Service - £12.50
Scottish Highlands and Islands, Isle Of Man - 2 Day Service - £15.00
Northern Ireland, Republic Of Ireland - 2 Day Service - £12.50
Channel Islands 2-3 Days - £25.00
Zone 1 France, Belgium, Germany, Luxembourg, Netherlands 3-5 Days - £15.00 per box
Zone 2 Austria, Denmark 3-5 Days - £17.50 per box
Zone 3 Italy, Spain, Czech Republic, Slovakia 3-7 Days - £20.00 per box
Zone 4 Sweden, Portugal, Finland, Poland, Croatia, Estonia, Hungary, Slovenia 3-7 Days - £25.00 per box
Zone 5 Norway, Switzerland 3-7 Days - £25.00 per box
Rest of the World Price on application
Orders received before 4pm are shipped the same day, Monday to Friday.
Standard deliveries are made Monday to Friday.
We do not despatch or deliver on weekends and bank holidays.
Orders without relabelling, 7-10 working days.
Orders with stock labels, 10-14 working days.
Orders with label manufacture, 21 working days.
All above from approval of visual proof.
We will advise you of your delivery date.
All orders require a signature.
As we are a business to business supplier the distance selling regulations do not apply. However, we do offer the following returns policy.
Can be returned to us within 14 days of delivery for a refund.
If the items are unwanted we will not refund the original delivery charge.
Return postage is at the customer's expense and all returned items must be in original packaging and in re-saleable condition.
Returns will not be accepted without a returns authorisation, so please contact email@example.com for your authorisation.
Customised items, can only be returned if they are faulty.
You must notify us of any faulty garments within 3 days of delivery.
We do not accept returns on customised items for any other reason.
A handling fee of 15% will be charged if the order is cancelled or garments are changed after your proof has been approved.
We will notify you by email once your returns have been received.
After they have been checked by one of our team we will process your refund.
We aim to complete all of this within 5 days.
Your refund will be made by the original payment method. Please be aware that it may take a few days for your refund to appear depending on your bank.